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Transwoman To Pursue Case Versus Mall Despite Apology

Transwoman Gretchen Custodio Diez said on Wednesday that she would file a case against the management of Farmers Plaza despite the apologies made by the mall.

Diez, a transgender woman, was sent to the police after a skirmish with a mall crew Chayra Ganel.

Not female, no entry

According to the police report, Ganel stopped Diez from using the mall’s female toilet. Diez, however, argued and protested. She even had the incident on video.

Transwoman To Pursue Case Versus Mall Despite Apology 1

Diez was reportedly “dragged” to the security room. Afterwhich, she was brought to Cubao’s Quezon City Police District’s (QCPD) Station 7, Camp Karingal, then back to QCPD Station 7.

Diez was supposed to be charged with cybercrime violations in Camp Karingal but later charged with unjust vexation in QCPD Station 7.

Diez was released from detention on Wednesday at 1 a.m.

Mall says sorry

In a statement released by Farmers Plaza, the management aired their apology on such an ‘unfortunate event.’ Morriel Abogado, the mall property general manager, said that LGBTQ community is always welcome in the said mall.

“We would like to apologize to Ms. Diez for the treatment she received from a member of the cleaning crew. We also would like to extend the apology, not just to the LGBTQ community, but to the public in general, for the actions of the said crew member.”

Abogado added that they demanded the agency employing Ganal to take action as well.

QC mayor orders compliance

The 2014 “Gender Fair City” ordinance is legislation that penalizes discrimination based on sexual orientation, gender identity and expression otherwise known as Sogie. Katherine Mendoza, one of Diez’ lawyers, said that the mall violated the Quezon City Pride Ordinance.

The ordinance requires all establishments to provide all-gender restrooms in support of the LGBTQ community.

In a separate interview, Quezon City Mayor Joy Belmonte said she wanted to make sure that all establishments in Quezon City follow the ordinance. Belmonte has tasked the business permit and licensing department to ensure compliance.


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